At LNKN, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have. By using LNKN, you agree to the practices described below.
1. Information We Collect
When you create an LNKN account, we collect information you provide directly — including your name, email address, username, profile photo, and any links or content you add to your page. We also collect usage data automatically, such as your IP address, browser type, device information, pages visited, links clicked, and referring URLs. If you connect third-party accounts (e.g., Spotify, Apple Music, YouTube), we may receive basic profile information from those services. We use analytics tools to understand how visitors interact with your LNKN page, including click-through rates and geographic data at a city level.
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve the LNKN platform; to personalise your experience and provide relevant features; to process transactions and send transactional communications such as account confirmations, password resets, and billing receipts; to monitor usage trends and analyse aggregate analytics; to detect, investigate, and prevent fraudulent, abusive, or unauthorised activity; and to communicate with you about product updates, new features, and promotional offers (which you can opt out of at any time).
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who help us operate the platform — including Supabase for authentication and database hosting, Stripe for payment processing, and Vercel for application hosting. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf. We may also disclose information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of LNKN, our users, or the public.
4. Data Security
We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS/SSL), encryption at rest for sensitive data, secure authentication via Supabase Auth, and regular security reviews. Access to personal data is restricted to authorised personnel on a need-to-know basis. While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your account and associated data, export your data in a portable format, and object to or restrict certain types of processing. You can exercise most of these rights directly from your account settings. For deletion requests, we will remove or anonymise your data within 30 days, except where retention is required for legal or compliance purposes. To make a request, contact us at privacy@lnknapp.com.
6. Cookies and Tracking
We use cookies and similar technologies to maintain your login session, remember your preferences, and understand how the platform is used. Essential cookies are required for the Service to function properly. Analytics cookies help us measure engagement and improve the product — we use privacy-focused analytics that do not track individual users across websites. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain features.
7. Children's Privacy
LNKN is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@lnknapp.com and we will promptly delete that information. Users between the ages of 13 and 18 should review these terms with a parent or guardian before using the Service.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting a prominent notice on the platform or by sending you an email. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of LNKN after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at privacy@lnknapp.com. We aim to respond to all enquiries within 5 business days.